Custellence

This is part of a Q&amp;A video series with professional journey mapping tips from our experts Daniel Ewerman, CEO here at Custellence and Marc Fonteijn, host of renowned <a href="https://www.youtube.com/playlist?list=PLfuDozNTEkE8FfnqPh9lPsDMvjJWKjv-z" rel="nofollow noopener noreferrer" target="_blank">Service Design Show</a>. 

The questions come from participants in the Perfect Map Course.

Should you make one map with multiple journeys, or separate maps for each customer segments? Here are the answers.

I have several primary customers, how do I map their customer journeys?

Find answers and get help from Intercom Support and Community Experts

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