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Create a journey map - the basics
Create a journey map - the basics

The basic steps on how to create a journey map structure by adding lanes, cards, and sub-lanes.

Sabina Persson avatar
Written by Sabina Persson
Updated over a week ago

Here is a quick guide on how to create your first map and how you can create a good structure to build on further:

Step 1: Create lanes by clicking on + New lane. Choose if you want to create a card lane or a curve lane.  

Step 2: When the lane editor window pops up, give the lane a name and a description. 

Step 3: Create a card by hovering on a lane and clicking on the + that appears. Name the card.

Step 4: To create a sub-lane, hover on the left square of the lane you just created. The text “create sub-lane” appears. Click on the text to create a sub-lane.

Step 5: Create a card in the sub-lane by clicking on the + that appears when you hover on the lane. Choose if a text, image, or file should be attached to the sub-card.

  • If you choose the text sub-card, you simply write on the card or paste a URL in the sub-card.

  • If you place an image sub-card, you can upload an image there

  • If you place a file sub-card, you can upload any file or document to that card.

Step 6: Hide and show the sub-lanes and sub-cards by hovering on the left side of the lane above the sub-lane, or by clicking the small triangle on any card above. 

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